How we use your information
This privacy notice tells you what to expect when the OurYaar.com collects personal information. It applies to information we collect about:
- visitors to our websites
- complainants and other individuals in relation to a data protection or freedom of information complaint or enquiry
- people who use our services, eg who subscribe to our newsletter or request for information from us
- people who notify under the Data Protection Act
Visitors to our websites
When someone visits www.OurYaar.com we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting www.OurYaar.com. We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
The table below explains the cookies we use and why.
|These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Click here for an overview of privacy at Google
|Online notification form cookie
This cookie is essential for the online notification form – the form that data controllers can use to notify with the OurYaar.com – to operate. It is set only for those people using the form. This cookie is deleted when you close your browser. This cookie is used by the Asp .Net which is a Microsoft based techology
Visit the Microsoft website
|Facebook Like Button
This cookie is used to add Facebook like functionality
Visit the Facebook website
This cookie is used to add Google + functionality
Visit the Google + website
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
The search engine on our website is a bespoke piece of softawre designed specifically for OurYaar.com. All search requests are handled by OurYaar.com is not passed on to any third party, including Google.
People who make a complaint to us
When we receive a complaint from a person we make up a file containing the details of the complaint. This normally contains the identity of the complainant and any other individuals involved in the complaint.
We will only use the personal information we collect to process the complaint and to check on the level of service we provide. We do compile and publish statistics showing information like the number of complaints we receive, but not in a form which identifies anyone.
We usually have to disclose the complainant’s identity to whoever the complaint is about. This is inevitable where, for example, the accuracy of a person’s record is in dispute. If a complainant doesn’t want information identifying him or her to be disclosed, we will try to respect that. However, it may not be possible to handle a complaint on an anonymous basis.
We will keep personal information contained in complaint files in line with our retention policy. This means that information relating to a complaint will be retained for four years from closure. It will be retained in a secure environment and access to it will be restricted according to the ‘need to know’ principle.
Similarly, where enquiries are submitted to us we will only use the information supplied to us to deal with the enquiry and any subsequent issues and to check on the level of service we provide.
When we take enforcement action against someone, we may publish the identity of the defendant in our Annual Report or elsewhere. Usually we do not, identify any complainants unless the details have already been made public.
People who use OurYaar.com services
The OurYaar.com offers various services to the public. For example, teh abaility to write reviews and distribute an electronic newsletter. No data unless otherwise stated is shared with any third parties.
Complaints or queries
OurYaar.com tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.
This privacy notice was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of OurYaar.com’s collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to our main email address.
Links to other websites
This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit. Please read the OurYaar.com's reciprocal linking policy for more information.
Changes to this privacy notice
We keep our privacy notice under regular review. This privacy notice was last updated on 26 March 2012.